CONTACT US

We're Here to Help

Whether you have a question about your order, need assistance with a return, or would like more information about one of our products, we're happy to assist. Our customer support team is available during business hours and will do our best to respond as quickly as possible.

Get in Touch

Email
support@newmae.com

Business Address
Merseloseweg 62A
Venray, 5801 CE
The Netherlands

Customer Support Hours

Monday – Friday
9:00 AM – 5:00 PM (CET)

We aim to respond to all customer inquiries within 12 working hours during our business hours.

How Can We Help?

Please contact us if you need assistance with:

  • Questions about an order
  • Shipping and delivery updates
  • Returns or exchanges
  • Refund requests
  • Product information
  • Sizing assistance
  • Payment questions
  • General customer support

To help us assist you more efficiently, please include your order number (if applicable) along with a brief description of your inquiry.

Before You Contact Us

For answers to common questions, you may wish to visit our:

These pages provide additional information about our services, delivery times, returns, payments, and privacy practices.

We Look Forward to Assisting You

We appreciate your trust and are committed to providing clear communication and dependable customer support throughout your shopping experience.