Payment Policy

Shopping at Newmae is designed to be simple and secure from the first click to your order confirmation. Below you will find everything worth knowing about payments in our store.

Accepted payment methods
We accept payments by American Express, Mastercard, and Visa, as well as via Apple Pay, Google Pay, and Shop Pay. All prices in the store are listed in Polish złoty (PLN).

When you are charged
The full order amount is charged at the time the order is placed. A temporary authorisation hold may appear on your statement; this is standard bank procedure and disappears automatically once the transaction is settled.

Transaction security
Every payment is encrypted using SSL. Your card details are never saved or stored on our servers. Payments are handled by verified, certified payment processors.

Billing details
The details provided at checkout must match those associated with your chosen payment method. In the interest of customer security, some transactions may be subject to additional verification as part of our fraud protection measures.

Payment issues?
If something goes wrong during checkout, write to us at support@newmae.com. We will look into it and help you complete your purchase.

We want payment to be the least demanding part of your shopping experience. You choose the light for your home; we take care of the rest.